How do I book a service or diagnostic appointment?
You can get in touch via our online contact form, by phone or by email. We will confirm
your requirements, provide an estimated timescale and pricing, then schedule a slot that
suits you. For fleet bookings, we can arrange recurring appointments in advance.
How long will my vehicle need to be off the road?
Turnaround times vary by service type. Routine servicing is typically completed the same
day, while more complex diagnostics or engine repairs may require additional time. We will
give you a realistic timescale before you commit and keep you updated if anything changes.
What warranties do you offer on parts and labour?
We use quality parts that meet or exceed manufacturer specifications, backed by supplier
warranties. Our workmanship is also guaranteed for a defined period, which will be clearly
detailed on your invoice and service documentation.
How do you handle approvals and billing?
Before we begin, we agree a scope of work and estimated cost. If we uncover any additional
issues, we will contact you with our findings and revised pricing so you can approve or
decline before we proceed. Final invoices are fully itemised for complete transparency.
Do you work with both private and commercial customers?
Yes. We support private car owners, light commercial vehicles and business fleets. Our
processes scale from one-off repairs to structured fleet maintenance programmes with
centralised reporting and consolidated billing.
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